Automate the manual workslowing your business down.Grow the business without growing the admin work. AI automation for small and mid-sized businesses.
HAIBRID Consulting is an AI and automation firm. We take the manual work out of a business. In most companies, people still type the same details into two systems, chase customers and suppliers for answers, and rebuild the same report every Monday. We find that work, build the systems that carry it, and free your people for the work that grows the business.
Where we workWe build in every part of your business.
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Win customers
Sell more without adding sales admin. Your best prospects are found and ranked, every inquiry reaches the right person fast, every quote gets its follow-up, and past customers hear from you again.
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Run the operation
Handle more work without more admin. New work is taken in, scheduled, documented, billed and reported, and your systems stay in step without anyone retyping.
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Steer the business
Decide with clear numbers. See what is happening as it happens, ask why in plain words, keep watch on your market and competitors, and catch the opportunity or the problem early.
Businesses we build for
What we buildThe right build for every job, from software set up properly to a team of AI agents.
Some jobs need the software you have, working the way it should. Some need AI agents working together. Most need a mix. Knowing which is the advice you hire us for.
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Software you can buy, set up properly
Often the tool for the job already exists, and you may already pay for it. We set it up fully, customize it and connect it to everything around it.
In your businessA finished job in your scheduling software becomes an invoice in your accounting software, and nobody types it twice.
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Fixed rules
When the right answer is always the same, a rule does the work, the same way every time, at any hour.
In your businessEvery new inquiry is logged, acknowledged and sent to the right person. Every open quote gets its follow-up on the day it is due.
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Rules, with AI where a rule can’t decide
Some steps take reading and judgment: a scanned form, a messy email, a contract. AI handles those steps inside a workflow whose rules stay fixed, and rates how sure it is of each answer.
In your businessThe documents that arrive every day are read into your system, and only the doubtful ones wait for a person.
One of oursA build that reads a scanned accident report into legal case software in about 23 seconds, with a confidence rating on every field. By hand, the same intake takes 30 to 60 minutes.
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An AI agent
An agent is software that uses AI to choose its own next step, inside limits you set. It can work around the clock. We set up and customize the packaged agents the AI labs sell, or build one that is yours.
In your businessAn agent watches your numbers every day. When margin slips on one service line, it works out why and tells you while there is still time to act.
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A team of agents
Several agents, each with one job, pass work to each other and check each other’s results.
In your businessOne finds companies that look like your best customers, one researches each of them, one drafts the outreach, and one checks all of it before your salesperson sees a word.
One of oursOur own company. Teams of agents carry our research, marketing, lead generation and delivery work every day.
The board: one company in three lanes. Operations: a finished job in the scheduling software slides into the accounting software as an invoice (software set up properly); a scanned page is read into rated fields and the one doubtful field drops to a person (rules with AI). Customers: an inquiry meets a rule and goes to the right person with a follow-up clock (fixed rules); prospects pass through agents that find, research and draft, to a checking agent and then the salesperson (a team of agents). Numbers: an agent travels along the margin line, stops on the dip and sends a note up to the owner (an AI agent).
Most builds mix these, and none ranks above another.
Come to us wanting an agent and you get one, with a sound plan and a real return behind it. Whatever the mix, we design it around the result we agree with you and the way your business already runs, so your people use it.
The first step is a free look at where manual work is costing you.
Why HAIBRIDOne firm plans it, builds it and answers for it.
The usual choices are an adviser who leaves you a report, a developer who has never run a business, or a product your team has to bend around. HAIBRID is one firm, accountable from the plan to the working system. Our advice comes from running finance, operations and analytics at enterprise scale, and from building these systems ourselves. You and your leaders still make every decision.
We fix the problem in front of you and show you where the business could go next. You get the standards of a large enterprise at the speed of a small firm.
The experience behind the advice
Our founder has spent twenty-plus years in the work we now build for clients: first at a large health insurer, then thirteen years at a Fortune 250 enterprise, rising from analyst to Vice President of Business Intelligence and Analytics. He has been independent since 2019 and has built AI systems since 2023, starting with the one that runs our own company. Kellogg MBA.
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Manual work, automated
150 reports a day
150 daily reports automated at the health insurer, giving the team back about two hours every morning.
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Systems people use
$1.8B retained
An account-risk system he launched at the enterprise went on to retain $1.8B of revenue that was at risk of leaving, from 2013 to 2018. Adoption of that system and the other tools his organization built around the work ran near 100%, because each one was designed around how the work was done.
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Numbers that guide decisions
12,000+ users
He set up the enterprise’s first analytics center of excellence and grew its analytics platform to 12,000+ users. His customer-churn model found $211M of revenue at risk, helped retain $70M of it and cut churn by 35%.
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Leadership at scale
~$3B P&L held
He held the profit and loss for one business unit of about $3B, so the advice you get has been tested against real budgets and real teams.
Ways to work with usHire us for a project, or to lead your AI work.
A project has a defined end and a result we agree at the start. Ongoing leadership sets your direction and keeps building.
Projects
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Workflow Automation
The work your team does by hand, carried by a system: researching and monitoring, reading and checking, routing, acting and following up.
See Workflow Automation -
Systems Integration
Your systems stay in step on their own, so nobody carries data from one to the next. Change platforms and keep every record.
See Systems Integration -
Business Intelligence
Your own data tells you what moved, why, and what to do about it. Ask it a question in plain words and have agents keep watch.
See Business Intelligence
Ongoing leadership
Fractional AI Officer
Part-time AI leadership from someone who has sat in the leadership room. We set the direction with your leaders, turn it into working builds, hold your vendors to account and grow your team’s skills. The decisions stay yours.
See the Fractional AI OfficerWhere to startStart with a free look at your operation.
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Operations X-ray
Free
A first look at where manual work is costing you. It is worth having whether or not we ever work together.
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Proof Sprint
Short, paid
We work inside your business. We study and measure how the work runs today, agree the result and how it will be measured, and prove a first build on your own data.
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The build
To the agreed result
We build and test beside your current way of working, and switch over when the build is complete, so the business keeps running. You get it working and documented, we keep watch for sixty days, and you own all of it, including the code.
Already know the job you want done? Skip ahead and talk to us.